Relax.  You’ll be in good hands with eMonarch Chrysalis support.  Servers are remotely monitored 24/7.  Workstations are supported, updated, and secured.  The bottom line is that your technical interruptions will be minimized so you can focus on your everyday work. 

What can you expect?

Server and Network Management

  • Windows 2000/2003 Server support and proactive management
  • Troubleshooting any alert that arises while monitoring your systems
  • Weekly check for viruses and event logs to identify problems and troubleshoot them
  • Check and patch up all security holes and verify data backup
  • Management of all Hubs, Switches, and other network devices

Workstation Support

  • Regularly deploy patches and update virus definitions
  • Perform desktop tunings like Defrag, Scandisk, Paging file optimizations, bottlenecks, etc.
  • Deploy updates to software and service packs
  • Support all off-the-shelf products and third-party applications
  • Extend end-user technical support

 

 
 
 
 
 
 
 
 
 
 
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